FAQ'S
FAQ'S
What materials are the jewelry made from?
Each reference is made with different metals, such as Bronze, Copper, Brass, Gold, Silver, among others. We recommend that you review the part descriptions at the bottom of the products.
I'm allergic, can I use them?
Each allergy behaves in different ways, we have nickel-free pieces that you can generally wear, however, all our jewelry is stamped in gold and silver, preventing the base metal from being exposed and with it the nickel. We recommend that you consult with your doctor or try them yourself.
Where they are located?
Our company is established in the United States, our jewelry is made in Colombia and distribution is concentrated in both countries, however, we have shipments throughout the world. Check our Terms and Conditions for more information.
What care should I take with the pieces?
We guarantee excellent quality in each piece, so that they are collectible and inheritable, however, we recommend storing them individually in the original packaging, avoiding corrosion with other metals. If you go to the sea or swimming pools, rinse the jewelry very well to prevent salt and/or chlorine from oxidizing the piece. Keep them away from strong liquids.
How do I contact customer service?
Write to us at costomerservice@clea.com or at +57 3246751549 & +1 2017362568
For more information, we invite you to read our Terms and Conditions or contact our customer service lines.